Privacy Policy

BuzzDrop is an online retailer based in the United Kingdom. For data protection purposes, BuzzDrop is the data controller responsible for your personal information.

Contact: support@buzzdrop.co.uk

When you place an order or contact us, we may collect:

• Name and delivery address
• Email address and phone number
• Order details (products, quantities, prices)
• Payment information — processed securely by our payment provider; we do not store full card details
• Technical data such as IP address and browser type when you visit our site

We use your data to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Handle returns, refunds, and customer support
• Prevent fraud and keep our website secure
• Comply with legal and tax obligations

Our lawful bases include performing our contract with you, legitimate interests (running our business), and legal obligation where applicable.

We share data only when needed to run our service:

• Payment processors (e.g. Stripe) to take payment
• Fulfillment partners (including CJ Dropshipping) to pick, pack, and ship your order
• Delivery carriers for tracking and delivery
• IT providers that host our website and systems

We do not sell your personal data to third parties.

Some partners (such as fulfillment providers) may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place as required by UK data protection law.

We keep order and account information for as long as needed to fulfil orders, handle returns, and meet legal requirements (typically up to 6 years for financial records). Marketing data is kept until you opt out or ask us to delete it.

We use essential cookies to run the site (for example, keeping items in your cart). We may use analytics cookies to understand how visitors use our store. You can control non-essential cookies through your browser settings.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion in certain circumstances
• Object to or restrict processing in certain circumstances
• Data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the ICO (ico.org.uk)

To exercise these rights, email support@buzzdrop.co.uk. We will respond within one month.

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.